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Business Analyst (m/f/d)

  • Hamburg
  • Work experience
  • IT
  • Project Management, Product Management
  • Fulltime
  • Published: 2026-01-16
Business Analyst (m/f/d), 1. image

About Dole:

Dole Europe GmbH is a subsidiary of Dole plc, one of the world's biggest providers of fresh produce. Dole Europe imports a broad range of fresh fruit from its own company farms and from independent producers around the world and provides retailers with innovative solutions for services and products. The Dole brand stands worldwide for the highest product quality, innovation, research and development and a more sustainable and socially responsible production. For more information, please visit www.dole.com.
 
In our company culture, we also strive to consider the individual needs of our employees. Therefore, we offer flexible working hours and break arrangements in consultation, as well as two remote work days per week.

What to expect:

  • Analysis and documentation of business requirements as well as related system and interface processes
  • Identification of opportunities for optimization, automation, and digitalization
  • Evaluation of solution approaches in terms of feasibility, cost-effectiveness, and strategic alignment
  • Contribution to the design, analysis, and implementation of system-related changes
  • Functional testing of system changes and structured handover to the business departments
  • Support and maintenance of business applications (e.g. ERP, BI, Power Platform)
  • Close collaboration with internal stakeholders, process owners, and business teams
  • Coordination of external consultants, service providers, and software vendors
  • Ensuring complete system and process documentation in compliance with internal IT standards and compliance requirements
  • Support of end users and onboarding of new employees to our systems

Required skills:

  • A completed university degree in (business) informatics or a comparable qualification
  • At least 5 years of relevant professional experience working with ERP systems, ideally MS Dynamics Business Central
  • Solid experience in analyzing business and system processes
  • Project management experience and collaboration with various business departments are a plus
  • Interest in new technologies (e.g. AI, RPA) and their application in process improvement initiatives
  • Experience with Jira and Confluence is an advantage
  • A structured, self-driven, and solution-oriented working style in a dynamic environment
  • Strong communication skills and enjoyment in collaborating with internal and external stakeholders
  • Very good written and spoken English; additional languages (e.g. Spanish) are a plus

We aim to support Diversity and Inclusion:

Diversity is an essential part of Dole’s employee culture. We welcome people from all life backgrounds, regardless of gender, origin, religion, age, sexual orientation, gender identity, or physical and mental abilities. What matters to us is who you are and what you bring to the table—your uniqueness makes us stronger.
 
If you’re looking to work in a respectful and open environment where you can thrive, we look forward to receiving your application!